One caveat to be aware of is the recommendation to configure UM integration before enabling Instant Messaging (IM) integration with Outlook Web Access. This article will tie all steps into a single set of instructions which can be completed linearly. Unfortunately the official documentation is partially incomplete and is also split across the separate product guides for SfB and Exchange Server, making it difficult to understand what is needed for a successful integration. The following configuration covers generally the same approach used to integrate previous version of Lync Server and Exchange Server which was outlined in this older article. The guidance provided here is a more detailed look at what is partially covered in the official TechNet documentation. These articles also apply when using Exchange Server 2016, with one exception related to Instant Messaging integration which will be the next topic addressed in a future article. Microsoft has recently released to the public the installation package for Exchange Server 2016 for use in on-premises deployments.

Note that this series of Exchange integration articles leverages Exchange Server 2013 and will continue to do so for continuities’ sake.

This article covers the configuration steps for introducing voice mail support into a Skype for Business (SfB) Server 2015 environment by integrating with Exchange Server 2013 Unified Messaging (UM).

Create skype account for business